Postal Service will then deliver the mail piece within three to five days, on average. Why does the Post Office have my UPS Mail Innovations package?
so naturally i go to the site to get tracking information..a lie.
We are Wold Ship clients and pay 50.00 a month for the 'privilege' of having to drive our own packages to the UPS store.
I've has packages sitting since Wednesday it's now Saturday and they're telling me on the phone, they'll pick up Monday. UPS sucks because they "attempted" to deliver my package tonight but had stated that the address was missing or incorrect.
I call customer service and the rep has no idea what she is talking about and says delivery will be delayed one business day. Then I ask why it wasn't delivered all day and she says they don't get that information. Later I discovered that it was a good tracking number, but your system does not support windows XP. Naturally, I was presuming that they would ship it to ME on Tuesday, since I never ordered anything to be in will call. After spending about a 1 & 1/2 hours on the phone with the "help" line, I was told 3 different stories about where the package was. After the #1 lie had expired, a 2nd call got another empty promise to call me back after the package was located. Tomorrow, at some expense, I am firing those assholes and hiring Fed Ex.
Well maybe they ought to be able to track that type of info then I maybe wouldn't be so angry that my package is going to be 5 days later than the original estimated delivery date. Pointedly asking the operator why the tracking number doesn't tell the where it was at, they would not comment. I again foolishly called UPS customer "service" and got to rant at 4 or five different Indian people in a call center on the other side of the world because they drove me crazy. MY website will need a lot of work to swing it over to Fed Ex. paid an extra dollars for "next day early AM" shipping.
the tracking information only appears to get updated once the package is delivered..much for the usps to provide up-to-date tracking...i wonder why it is even offered... They really do suck.y A= Hey Tim, maybe what you don't seem to realize is that Priority Mail doesn't have tracking, unless you purchase it separatly...